Business Management System Awareness
The following questions are designed for staff to assess
(a) the level of BMS awareness, and (b) to determine how
prepared you are for the Certification Audit.
The questions should take no more than 5 minutes.
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| A. BMS Awareness |
- How do you access the BMS website?
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- Where can you locate your procedures and checklists?
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- What is the password for BMS Documentation?
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- What is a PAR, CAR and Improvement Opportunity?
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- How do you lodge a CAR, PAR or Improvement Opportunity?
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- What is the process to make an amendment to existing
documents (procedures/checklists/forms etc)?
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- How do you find information regarding the storage, disposal
and archiving of records?
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- What are your department's KPI's?
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- How can you find definitions for commonly used terms?
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- Where can you locate your departments process maps and
objectives?
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- What is an Action Request form used for?
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| B. Certification Audit |
- Are your hard copy documents current?
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- Have your CAR's and/or PARs been closed?
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- Are new staff familiar with the BMS Web Site (eg.
have the password, know where to locate procedures,
etc)?
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- What do you need to do to prepare staff for the
audit?
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- Have the issues raised in the Gap analysis report
been addressed by your department?
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- Are superseded documents archived?
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- Are there any improvement opportunities your unit
is working towards, what are they?
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- Have all Internal Audit reports been completed
and forwarded to QDMS?
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- Do you have the necessary documentation (eg. student
files, staff files, folders, registers, etc) available
for the auditor?
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How did you go?
If you were unable to confidently answer any of the
above questions, ask someone who does know the answer/s
or e-mail the
QDMS Unit.
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