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IT strategy

The Technical Services Committee is responsible for setting the IT strategy for the Faculty.

Please read their newsletters for news and announcements.

Tech Tip
Applications fail to respond from time to time. Use the task manager (Hit CTRL-ALT-DEL, select Task list). Select the frozen task and hit End Task. Use this with caution as any unsaved work will be lost.

Faculty of Information Technology IT Support

For Students

For Staff

Faculty of Information Technology Service requests

For Faculty of IT only - other Monash staff and
students please contact your local IT support

For any IT related service requests, please use the Online Service Desk

To query an existing request: call extension 32222

The Online Service Desk is the preferred method of contact however you can also report an IT issue or request a service by emailing: .

ITS interruptions to service notices

  • RESOLUTION: Blackboard 20091124.1

    The upgrade has been completed and service has been restored to Blackboard (11:50) --------------------------------------- The upgrade to Blackboard will be finished shortly with the service restored by 12:00 at the latest ---------------------------------------- The services will be unavailable for staff and student access from 7am to 11am on Thursday 26 November 2009.

  • east1-gw 20091125.3

    east1-gw is part of a redundant pair of routers which route subnets for one third of the Clayton user subnets. During the outage all affected network services automatically failed over to east2-gw.

  • Email delays 20091125.1

    The delivery of mail to most external domains has been delayed this morning. Delivery to gmail.com, hotmail.com, yahoo.com, bigpond.com, optusnet.com and *.au addresses are not affected.

> More service interruption logs