IT Support

For Students

For Staff

IT Service requests

For any IT related service requests, please use the Online Service Desk

To query an existing request: call extension 32222

The Online Service Desk is the preferred method of contact however you can also report an IT issue or request a service by emailing: .

ITS interruptions to service notices

  • SAP and ESS unavailable 20081119.3
    The SAP and ESS system will not be avaliable between 08:00am and 
14:00pm 07-Dec-2008.
  • UPDATE: SAP and ESS unavailable 20081119.4
    The SAP and ESS system will not be avaliable between 08:00am and 
14:00pm 07-Dec-2008.
  • Oracle Production D/Bs 20081201.4
    On server MUSTANG.ITS the databases will be shut down, the SAN
disk storage unmounted and the Host Bus Adapter card changed so
that the storage can be moved out from under IPStor as per Change
Notification no. 7770.  The databases affected are as follows:
ADV, CM, EMOPRDDB, GRADDB, MYADVPRD, NAUDIT, SPAPROD, RTIRPRD, VPX
and WSINVDB.

> More service interruption logs
 
Related links
IT strategy

The Technical Services Committee is responsible for setting the IT strategy for the Faculty.

Please read their newsletters for news and announcements.
Tech Tip
Applications fail to respond from time to time. Use the task manager (Hit CTRL-ALT-DEL, select Task list). Select the frozen task and hit End Task. Use this with caution as any unsaved work will be lost.