Improving strategic and
operational decision-making
using information technology
Decision support systems (DSS) are information systems focused on supporting and improving managerial decision-making. Enterprise systems are the transaction processing and reporting systems that support the operations of an organisation.
CDSESR conducts an integrated set of programs in research, research training, graduate education, and professional engagement in the enterprise systems and decision support systems areas. In professional practice this involves personal decision support, executive information systems, ERP systems, inter-organisational systems, data warehousing, customer relationship management, corporate performance management, and business intelligence.
