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Jean Whyte Bequest

Publications

COSI Publications in 2003

Publications from: 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | 2000

Edited books

  • Burstein, F., & Linger, H. (Eds.). (2003). 'The Role of Quality in Knowledge Management: Proceedings of the Australian Conference for Knowledge Management & Intelligent Decision Support (ACKMIDS 2002)'. Melbourne, Australia: Australian Scholarly Publishing.

Journal editorship

  • Burstein, F., & Linger, H. (2003). Journal of Information and Knowledge Management: Special Issue on Knowledge Management in Context and the Context for Knowledge Management, 2(2).

Book chapters

  • Burgess, S., & Schauder, D. (2003). 'Small business e-commerce research: An interpretivist approach?' In A. Wenn (Ed.), Skilling the e-Business Professional (pp. 105-123). Heidelberg, VIC, Australia: Heidelberg Press.

  • Burgess, S., & Schauder, D. (2003). 'Using spreadsheets as a decision support tool: An application for small business'. In G. Gingrich (Ed.), Managing IT in Government, Business & Communities (pp. 57-71). Hershey, PA, USA: IRM Press.

  • Burgess, S., & Schauder, D. (2003). 'Spreadsheets as knowledge documents: Knowledge transfer for small business web site decisions'. In M. Khosrow-Pour (Ed.), Annals of Cases on Information Technology (pp. 521-537). Hershey, PA, USA: Idea Group Publishing.

  • Fisher, J. (2003). 'Human factors and the systems development process'. In S. Clarke, E. Coakes, G. Hunter & A. Wenn (Eds.), Socio-Technical and Human Cognition Elements of Information Systems (pp. 203-223). Hershey, PA, USA: Information Science Publishing.

  • Ketelaar, E. (2003). ''In het archiefwezen meerder leven' De nationale archiefpolitiek van Bakhuizen van den Brink 1851-1865 ['More life in the archives' The national archival policy of Bakhuizen van den Brink 1851-1865]'. In Een vorstelijk archivaris. Opstellen voor Bernard Woelderink (pp. 190-196). Zwolle, The Netherlands: Waanders uitgevers.

  • Warne, L., Ali, I., & Linger, H. (2003). 'Representing social learning in the context of knowledge management: an architectural perspective'. In F. V. Burstein & H. Linger (Eds.), The Role of Quality in Knowledge Management (pp. 115-132). Melbourne, VIC, Australia: Australian Scholarly Publishing.

  • Warne, L., Ali, I., Linger, H., & Pascoe, C. (2003). 'Socio-technical foundations for knowledge management'. In H. Hasan & M. Handzic (Eds.), Australian Studies in Knowledge Management (pp. 277-321). Wollongong, NSW, Australia: University of Wollongong Press.

  • Yeo, A. C., & Smith, K. (2003). 'An integrated data mining approach to premium pricing for the automobile insurance industry'. In A. Shapiro & L. Jain (Eds.), Intelligent and Other Computational Techniques in Insurance: Theory and Applications (pp. 199-227). Singapore: World Scientific Press.

  • Yeo, A. C., & Smith, K. (2003). 'Implementing a data mining solution for an automobile insurance company: Reconciling theoretical benefits with practical considerations'. In M. Khosrow-Pour (Ed.), Annals of Cases on Information Technology (pp. 63-73). Hershey, PA, USA: Idea Group Publishing.

  • Yeo, A. C., Smith, K., Willis, R. J., & Brooks, M. (2003). 'A comparison of soft computing and traditional approaches for risk classification and claim cost prediction in the automobile insurance industry'. In L. Reznik & V. Kreinovich (Eds.), Soft Computing in Measurement and Information Acquisition (pp. 249-261). Berlin, Germany: Springer-Verlag.

  • Zyngier, S., Burstein, F., & Rodriguez, M.-L. (2003). 'Knowledge management strategies in Australia: Analysis of uptake and understanding'. In H. Hasan & M. Handzic (Eds.), Australian Studies in Knowledge Management (pp. 487-521). Wollongong, NSW, Australia: University of Wollongong Press.

Refereed journal articles

  • Burstein, F., & Linger, H. (2003). 'Supporting post-fordist work practices: A knowledge management framework for supporting knowledge work'. Information Technology and People, 16(3), 289-305.

  • Carbone, A., & Sheard, J. (2003). 'Developing a model of first year student satisfaction in a studio-based teaching environment'. Journal of Information Technology Education, 2, 15-28.

  • Carter, J., English, J., Ala-Mutka, K., Dick, M., Fone, W., Fuller, U., & Sheard, J. (2003). 'How shall we access this?' SIGCSE Bulletin - In Roads, 35(2), 172-184.

  • Dick, M., Sheard, J., Bareiss, C., Carter, J., Joyce, D., Harding, T., & Laxer, C. (2003). 'Addressing student cheating: Definitions and solutions'. SIGCSE Bulletin - In Roads, 35(2), 172-184.

  • Gans, G., Jarke, M., Kethers, S., & Lakemeyer, G. (2003). 'Continuous requirements management for organization networks: A (dis) trust-based approach'. Requirements Engineering, 8(1), 4-22.

  • Hardy, G., & Johanson, G. (2003). 'Characteristics and choices of public access Internet users in Victorian public libraries'. Online Information Review, 27(5), 344-358.

  • Hawking, P., Foster, S., Wyld, D., & Stein, A. (2003). 'It's the people, stupid: Change management and the implementation of ERP systems'. Journal of Contemporary Business Issues, 11(2), 63-72.

  • Hirschheim, R., & Klein, H. (2003). 'Crisis in the IS field? A critical reflection on the state of the discipline'. Journal of Association for Information Systems, 4(5), 237-293.

  • Hirschheim, R., Porra, J., & Parks, M. (2003). 'The evolution of the corporate IT function and the role of the CIO at Texaco - How do perpections of IT's performance get formed'. Database, 34(4), 8-27.

  • Jayatilaka, B., Schwartz, A., & Hirschheim, R. (2003). 'Determinants of ASP choice: An integrated perspective'. European Journal of Information Systems, 12(3), 210-224.

  • Ketelaar, E. (2003). 'Achterpapieren muren: Bestuurscultuur in de archieven [Behind paper walls: Administrative culture in the archives]'. De Nieuwste Tijd. Kwartaaltijdschrift voor eigentijdse geschiedenis, 7, 11-20.

  • Ketelaar, E. (2003). 'Being digital in people's archives'. Archives and Manuscripts, 31(2), 8-22.

  • Lacey, A., & Wright, S. (2003). 'Inform/azione e informatica tra attivisti anti-capitalisti australiani'. DeriveApprodi, 24, 107-112.

  • Prpic, J. K. (2003). 'The learning moment: a stepping stone between experience and possibility'. Research and Development in Higher Education Series, 26.

  • Quigley, M., & Blashki, K. M. (2003). 'Beyond the boundaries of the sacred garden: Children and the Internet'. Information Technology in Childhood Education Annual, 2003(1), 309-316.

  • San Pedro, J., & Burstein, F. (2003). 'Intelligent assistance, retrieval, reminder and advice for fuzzy multicriteria decision-making'. Lecture Notes in Artificial Intelligence: Knowledge-Based Intelligent Information and Engineering Systems, 2774, 37-44.

  • Schwartz, A., & Hirschheim, R. (2003). 'An Extended Platform Logic Perspective on IT Governance: Managing Perceptions and Activities of IT'. Journal of Strategic Information Systems, 12(2), 129-166.

  • Sheard, J., Carbone, A., & Dick, M. (2003). 'Determination of factors which impact on IT students' propensity to cheat'. Conferences in Research and Practice in Information Technology: Computing Education 2003, 20(5), 119-126.

  • Sheard, J., Ceddia, J., Hurst, J., & Tuovinen, J. (2003). 'Determining website usage time from interactions: Data preparation and analysis'. Journal of Educational Technology Systems, 32(1), 101-121.

  • Sheard, J., Ceddia, J., Hurst, J., & Tuovinen, J. (2003). 'Inferring student learning behaviour from website interactions: A usage analysis'. Education and Information Technologies, 8(3), 245-266.

  • Sheard, J., Lowe, G., Nicholson, A., & Ceddia, J. (2003). 'Tackling transition: Exposing secondary school students to tertiary IT teaching and learning'. Journal of Information Technology Education, 2, 165-180.

  • Sheard, J., & Lynch, J. (2003). 'Accommodating learner diversity in web-based learning environments: Imperatives for future developments'. International Journal of Computer Processing of Oriental Languages, 16(4), 243-260.

  • Sheard, J., & Lynch, J. (2003). 'Challenges of web-based learning environments: Are we student centred enuf?' Lecture Notes in Computer Science, 2783, 1-11.

  • Sheard, J., Markham, S., & Dick, M. (2003). 'Investigating differences in cheating behaviours of IT undergraduate and graduate students: The maturity and motivation factors'. Higher Education Research & Development, 22(1), 91-108.

  • Sheard, J., Ramakrishnan, S., & Miller, J. (2003). 'Modelling learner and educator interactions in an electronic learning community'. Australian Journal of Educational Technology, 19(2), 211-226.

  • Williamson, K., & Bannister, M. (2003). 'Through the looking glass for librarians: A training lens to improve and to fast track learning of databases'. The Australian Library Journal, 52(2), 125-134.

  • Williamson, K., Bannister, M., & Schauder, D. (2003). 'Developing an interpretative approach to competency-based training and learning'. AARL (Australian Academic & Research Libraries), 34(2), 150-163.

  • Williamson, K., Wright, S., Burstein, F., & Schauder, D. (2003). 'Adoption of online databases in public libraries: An Australian case study'. LIBRES, 13(2), 1-8.

  • Wright, S. (2003). 'Operaismo, autonomia, settantasette in translation: Then, now, the future'. Strategies: Journal of Theory, Culture and Politics, 16(2), 107-120.

  • Wright, S., Williamson, K., Schauder, D., & Stockfeld, L. (2003). 'Choice and constraint in academic work on campus and at home'. Labour & Industry, 13(3), 19-35.

Refereed conference papers

  • Anderson, J., McKemmish, S., & Manaszewicz, R. (2003). 'Quality criteria models used to evaluate health websites'. In Proceedings of the 10th Asia Pacific Special, Health and Law Librarians' Conference. Adelaide, Australia, 24-27 August.

  • Barnden, A. (2003). 'A comparison of anticipated and realised benefits from ERP package implementation'. In N. Lethbridge (Ed.), Proceedings of the 14th Australasian Conference on Information Systems (ACIS 2003). (pp. 1-7). Perth, WA, Australia, 26-28 November.

  • Bell, J. P., & Schauder, D. (2003). 'The WEBWORKFORCE - A learning repository to support educators, trainers and Information Technology courses'. In T. Greening & R. Lister (Eds.), Proceedings of the Fifth Australasian Computing Education Conference (ACE 2003). (pp. 239-245). Adelaide, SA, Australia, 4-7 February.

  • Bentley, J., Fisher, J., & Craig, A. (2003). 'The importance of information design for small business web sites'. In J. Lowe (Ed.), Proceedings of the 16th Annual Conference of Small Enterprise Association of Australia and New Zealand. (pp. 1-10). Ballarat, VIC, Australia, 28 September - 1 October.

  • Burstein, F., Zyngier, S., McCullough, G., Oliver, G., Symonds, J., & Brown, M. (2003). 'Leading knowledge management strategies in Australia and New Zealand: a comparative study of public and private sector organisations'. In N. Lethbridge (Ed.), Proceedings of the 14th Australasian Conference on Information Systems (ACIS 2003). (pp. 1-10). Perth, WA, Australia, 26-28 November.

  • Butler, M., & Blashki, K. M. (2003). 'Creating new distance learning environments from contemporary technologies'. In F. Deek, C. Lin & H. Yu (Eds.), Proceedings of the International Conference on Information Technology: Research and Education (ITRE2003). (pp. 635-639). Newark, NJ, USA, 11-13 August.

  • Butler, M., & Blashki, K. M. (2003). 'Amazon.edu: Creating interactive distance education'. In N. Lethbridge & L. Croft (Eds.), Proceedings of the Fourteenth Australasian Conference on Information Systems (ACIS 2003). (pp. 1-7). Perth, WA, Australia, 26-28 November.

  • Cao, P., Burstein, F., & San Pedro, J. (2003). 'Coordinating distributed group multiple criteria decision-making processes: Preliminary results from a laboratory experiment'. In T. Bui, H. Sroka, S. Stanek & J. Gotuchowski (Eds.), Proceedings of the 7th International Conference of the International Society for Decision Support Systems (ISDSS'03). (pp. 123-143). Ustron, Poland, 13-16 July.

  • Denison, T., Stillman, L., Johanson, G., & Schauder, D. (2003). 'Theory, practice, social capital and information and communications technologies in Australia'. In M. Gurstein (Ed.), Proceedings of the Many Voices, Many Places - Electronically Enabling Communities for An Information Society: A Colloquium. (pp. 2-27). Prato, Italy, 15-16 September.

  • Hurst, J. (2003). 'MonAtar: The Monash unit description avatar'. In Proceedings of the International Conference on Computers in Education 2003 (ICCE 2003). Hong Kong, China, 2-5 December.

  • Iacovino, L. (2003). 'A record keeping critique of shared electronic health records: A preliminary analysis of the Australian research council, discovery grant, electronic health records: Achieving an effective and ethical legal and recordkeeping framework'. In R. McCarthy (Ed.), Proceedings of the 24th Health Information Management Association of Australia (HIMAA) 2003 Conference: Building Bridges. (pp. 1-6). Sydney, NSW, Australia, 8-10 August.

  • Jagielska, I., Darke, P., & Zagari, G. (2003). 'Business intelligence systems for decision support: Concepts, processes and practice'. In T. Bui, H. Sroka, S. Stanek & J. Gotuchowski (Eds.), Proceedings of the 7th International Conference of the International Society for Decision Support Systems (ISDSS'03). (pp. 215-228). Ustron, Poland, 13-16 July.

  • Kethers, S., Krishnamoorthy, M., McLean, A., Seir, D., Vercoustre, A., & Wilkinson, R. (2003). 'Towards Team-Based Delivery of Patient-Centred Health Care'. In Proceedings of the ITiRA 2003. Caloundra, QLD, 15-17 December.

  • Kuzic, J., Scollary, A., & Fisher, J. (2003). 'E-business in the communications industry'. In P. Isaias & N. Karmakar (Eds.), Proceedings of the International Association for Development of the Information Society (IADIS) International Conference WWW/Internet 2003. (pp. 3-10). Algarve, Portugal, 5-8 August.

  • Lynch, K., & Markham, S. (2003). 'The winds of change: Students' comfort level in different learning environments'. In D. Finkel (Ed.), Proceedings of the 8th Annual SIGCSE Conference on Innovation and Technology in Computer Science Education. (pp. 70-74). Thessaloniki, Greece, 30 June - 2 July.

  • Malhotra, P., Burstein, F., Fisher, J., McKemmish, S., Anderson, J., & Manaszewicz, R. (2003). 'Breast cancer knowledge online portal: An intelligent decision support system perspective'. In N. Lethbridge (Ed.), Proceedings of the 14th Australasian Conference on Information Systems (ACIS 2003). (pp. 1-11). Perth, WA, Australia, 26-28 November.

  • Markham, S., Ceddia, J., Sheard, J., Burvill, C., Weir, J., Field, B., Sterling, L., & Stern, L. (2003). 'Applying agent technology to evaluation tasks in e-learning environments'. In A. Ellis (Ed.), Proceedings of the Exploring Education Technologies from Strategy to Implementation. (pp. 1-7). Melbourne, VIC, Australia, 16-17 July.

  • Rahmati, N. (2003). 'GSS in teaching: A qualitative examination of the cultural differences in computer supported group work'. In V. Uskov (Ed.), Proceedings of the IASTED International Conference on Computers and Advanced Technology in Education. (pp. 206-210). Rhodes, Greece, 25 June - 2 July.

  • Retzer, S., Fisher, J., & Lamp, J. (2003). 'Information systems and business informatics: An Australian German comparison'. In N. Lethbridge (Ed.), Proceedings of the 14th Australasian Conference on Information Systems (ACIS 2003). (pp. 1-9). Perth, WA, Australia, 26-28 November.

  • San Pedro, J., & Burstein, F. (2003). 'A framework for case-based fuzzy multicriteria decision support for tropical cyclone forecasting'. In R. H. Sprague (Ed.), Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS-36). (pp. 1-8). Big Island, HI, USA, 6-9 January.

  • San Pedro, J., Burstein, F., & Zaslavsky, A. (2003). 'An approach to sensitivity analysis for data quality assessment in mobile decision-making'. In T. Bui, H. Sroka, S. Stanek & J. Gotuchowski (Eds.), Proceedings of the 7th International Conference of the International Society for Decision Support Systems (ISDSS'03). (pp. 323-332). Ustron, Poland, 13-16 July.

  • San Pedro, J., Burstein, F., & Zaslavsky, A. (2003). 'Support for real-time decision-making in mobile business applications'. In G. M. Giaglis, H. Werthner, V. Tschammer & K. Froeschl (Eds.), Proceedings of the Second International Conference on Mobile Business  (m>Business 2003). (pp. 383-392). Vienna, Austria, 23-24 June.

  • Scollary, A., Craig, A., & Fisher, J. (2003). 'Overcoming the adversity of diversity: An Australian story'. In D. Galletta & J. Ross (Eds.), Proceedings of the 9th Americas Conference on Information Systems (AMCIS 2003). (pp. 1540-1548). Tampa, FL, USA, 4-5 August.

  • Shackleton, P., Fisher, J., & Dawson, L. (2003). 'Town hall eGovernment: A study of local government electronic service delivery'. In N. Lethbridge (Ed.), Proceedings of the 14th Australasian Conference on Information Systems (ACIS 2003). (pp. 1-9). Perth, WA, Australia, 26-28 November.

  • Sheard, J., & Dick, M. (2003). 'Influences on cheating practice of graduate students in IT courses: What are the factors?' In D. Finkel (Ed.), Proceedings of the 8th Annual SIGCSE Conference on Innovation and Technology in Computer Science Education. (pp. 45-49). Thessaloniki, Greece, 30 June - 2 July.

  • Sheard, J., Miller, J., & Ramakrishnan, S. (2003). 'Web-based discussion forums: The staff perspective'. In D. Finkel (Ed.), Proceedings of the 8th Annual SIGCSE Conference on Innovation and Technology in Computer Science Education. (pp. 158-162). Thessaloniki, Greece, 30 June - 2 July.

  • Stein, A., Hawking, P., & Foster, S. (2003). 'ERPII: Local implementation challenges'. In Proceedings of the 2003 Pan Pacific Business Association Conference. Shanghai, China, 28-30 May.

  • Stein, A., Hawking, P., & Foster, S. (2003). 'Second wave ERP: Local implementation challenges'. In A. Poulymenakou (Ed.), Proceedings of the 2003 IFIP WG 8.2 International Conference. Athens, Greece, 15-17 June.

  • Stein, A., Hawking, P., & Foster, S. (2003). 'ERP post implementation: A new journey'. In N. Lethbridge (Ed.), Proceedings of the 14th Australasian Conference on Information Systems (ACIS 2003). (pp. 1-9). Perth, WA, Australia, 26-28 November.

  • Sussman, J. I., Hall, B., & Burstein, F. (2003). 'Knowledge management stakes: A marathon, sprint or decathlon'. In G. Timbrell (Ed.), Proceedings of the Knowledge Management Challenge 2003. (pp. 69-79). Melbourne, VIC, Australia, 3-4 April.

  • Wybrow, M., Marriott, K., McIver, L., & Stuckey, P. (2003). 'The usefulness of constraints for diagram editing'. In Proceedings of the Annual Conference for Computer-Human Interaction Special Interest Group (CHISIG) of the Ergonomics Society of Australia (OZCHI 2003). (pp. 1-10). Brisbane, QLD, Australia, 26-28 November.

Technical Reports

  • Hill, R., Malone, P., Markham, S., Sharma, R., Sheard, J., & Young, G. (2003). Researching the size and scope of on-line usage in the vocational education and training sector [Commissioned Report]. Adelaide, SA, Australia: National Centre for Vocational Education Research.

  • Stein, A., Hawking, P., & Foster, S. (2003). Change management: The real struggle for ERP systems: SAP Australian User Group.