KMRP Publications

Conference Papers

Zanner, R. A. (2006). Deliberate Inter-organisational Knowledge Transfer: Recognition and Effective Utilisation of Complimentary Social and Technological Channels. Paper presented at the Australian Conference for Knowledge Management & Intelligent Decision Support, Melbourne, Australia.

FisherJ. Burstein, F. McKemmish S and Manaszewicz, R. (2006) Applying a user centred design apporach to building a personalised health information portal for Decision Support , CIDMDS, IFIP WG8.3 Conference Proceedings (to appear)

Zhuang, Z.Y., L.Churilov, F.Burstein, and K.Sikaris ñCombining Data Mining and Case-Based Reasoning for Intelligent Decision Support for Pathology Ordering by General Practitioners in Australiaî. (In press, accepted for publication in the Proceedings of the 14th European Conference on Information Systems, Sweden, 2006).

Burstein F, Moon J and Kun Hu (2006) Handling Misspelling in Medical Information Portals, Application session of the Information Processing and Management of Uncertainty in Knowledge-based Systems International Confernece IPMU'2006 , volume 1, pages ???, Paris , France , July 2006. (to appear)

Jeremy Aarons, Henry Linger & Frada Burstein (2006) Supporting organisational knowledge work: Integrating thinking and doing in task-based support. presented at OLKC 2006 Conference, 20th - 22nd March 2006

Zyngier S; Burstein F; McKay J (2006) The Role of Knowledge Management Governance in the Implementation of Strategy, HICSS'39

Padmanabhan, N.; Burstein, F. ; Churilov L.; Wassertheil J.; Hornblower, B and Parker Nyree (2006) A Mobile Emergency Triage Decision Support System Evaluation, HICSS'39

Burstein, F., Zaslavsky, A., Arora, N (2005) Context-aware mobile agents for decision-making support in healthcare emergency applications , Tung Bui and Alexander Gachet (Eds). Proceedings of the Workshop on Contextual Modelling and Decision Support, at Fifth International Conference on Modelling and Using Context, CONTEXT'05, Paris, France, July 2005.of the CONTEXT'2005 Conference, [on line], ISSN 1613-073

Padmanabhan, N.; Burstein, F. ; Churilov L.; Wassertheil J. and Hornblower, B (2005) Experimental evaluation of mobile decision support prototype for emergency triage , Proceedings of the International Conference on DSS, Porto Alegre, Brazil [CD ROM].

Aarons, J., Burstein, F. & Linger, H. (2005), What is the task? Ð applying the Task-based KM framework to weather forecasting , in Burstein, F. and Linger, H. (eds) Organisational Challenges for Knowledge Management, Australian Scholarly Press, Melbourne, Australia, ISBN 1740970810, pp85-99.

San Pedro, J.; Burstein, F.; Wassertheil, J.; Arora, N.; Churilov L. and Zaslavsky, A. (2005) On Development and Initial Evaluation of Prototype Mobile Decision Support for Hospital Triage , Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'38), IEEE Publication.(CD ROM)

Burstein, F.; Fisher, J.; McKemmish, S, Manaszewicz, R. and Malhotra, P. (2005) User centred quality health information provision: benefits and challenges , Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05), IEEE Publication. .(CD ROM)

Owen, J.; Burstein, F. and Hall, W. (2004) Knowledge Reuse in Project Management Ð Linger et al (eds) Constructing the Infrastructure for the Knowledge Economy, Collection of papers from the 12th International Conference on Information Systems Development, Kluwer, pp. 443-454.

Zyngier, S. and Burstein, F.V. (2004) Knowledge Management Strategies: Leaders and Leadership - Linger et al (eds) Constructing the Infrastructure for the Knowledge Economy, Collection of papers from the 12th International Conference on Information Systems Development, Kluwer, pp. 405-416.

Cao, P. P., San Pedro, J. and Burstein, F., (2004) Experiences in using a web-based GDSS to coordinate distributed group decision-making processes , Linger et al (eds) Constructing the Infrastructure for the Knowledge Economy, Collection of papers from the 12th International Conference on Information Systems Development, Kluwer, pp. 605-616.

Fisher, J.; Manaszewicz, R.; McKemmish, S.; Burstein, F.; Malhotra, P. and Moon. (2004) User-centric portal design for quality health information provision: Breast Cancer Knowledge Online Proceedings of the Australian Conference for Information Systems 2004 (CD ROM).

Zyngier, S.; Burstein, F. and McKay, J. (2004) Governance Of Knowledge Management Strategies Ð A New Lens On An Evolving Practice , Proceedings of the CISTM 2004 Ð Improving Business Performance through Knowledge Conference, International Conference, Alexandria, Egypt, July, 8-9, 2004 (CD ROM).

San Pedro, J., Burstein, F., Zaslavsky, A. and Hodgkin, J. (2004) Pay by Cash, Credit, or EFTPOS? Supporting the Mobile User with Mobile Accounts Manager , Proceedings of the Third International m-business Conference, New York, July, 12-14, 2004 (CD ROM).

San Pedro, J.; Burstein, F. and Linger, H. (2004) E-Negotiation Support for Boundary Conflict Resolution , Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004) July 1-3, 2004, Prato, Italy (CD ROM).

Zyngier, S.; Burstein, F.V and McKay, J. (2004) Knowledge management governance: a multifaceted approach to organizational decision and innovation support . Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004) on July 1-3, 2004, Prato, Italy (CD ROM).

San Pedro, J., Burstein, F., Cao, P; Churilov, L., Zaslavsky, A. and Wassertheil, J. (2004) Mobile Decision Support for Triage in Emergency Departments, Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004) July 1-3, 2004, Prato, Italy (CD ROM).

Hodgkin, J., San Pedro, J., and Burstein, F. (2004) Quality of Data Model For Supporting Real-Time Decision-Making , Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004) July 1-3, 2004, Prato, Italy (CD ROM).

Burstein, F.; Suzanne Z.; McCullough, G,; Oliver, G. Symonds, J. and Brown, M. (2003) Leading knowledge management strategies in Australia and New Zealand: a comparative study of public and private sector organisations Proceedings of the 14th Australasian Conference on Information Systems, December, 2003, Perth, Australia.

Malhotra, P; Burstein, F; Fisher, J; McKemmish, S; Anderson, J. and Manaszewicz R. (2003) Breast Cancer Knowledge On-Line Portal: an Intelligent Decision Support System Perspective Proceedings of the 14th Australasian Conference on Information Systems, December, 2003, Perth, Australia.

San Pedro, J. and Burstein, F. (2003) Intelligent Assistance, Retrieval, Reminder and Advice for Fuzzy Multicriteria Decision-making , 7th International Conference on Knowledge-Based Intelligent Information & Engineering Systems, (KES'03), Part I, Oxford University, UK, Sep 3-5, 2003. LNAI Vol. 2774, Springer, pp.37 Ð 44.

San Pedro, Jocelyn and Burstein, Frada (2003) A Framework for Case-Based Fuzzy Multicriteria Decision Support for Tropical Cyclone Forecasting , HICSS'36 Hawaii, 2003 .

San Pedro, Jocelyn and Burstein, Frada (2002) A fuzzy multicriteria decision making approach to case-based reasoning for tropical cyclone prediction , Proceedings of the International Conference on Decision Making and Decision Support in the Internet Age, July 2002, pp. 321-330.Sussman; Jeff; Burstein, F. and Hall, Bill. (2003) Knowledge Management - A Marathon, Sprint or Decathlon , KM Challenge 2003 Conference Proceedings, 3-4 April, 2003, Melbourne.

San Pedro, J., Burstein, F. and Zaslavsky, A. (2003), Support for Real-Time Decision-Making in Mobile Business Applications, In Proceedings of the Second International Conference on Mobile Business, Vienna, Austria, June 23-24.

San Pedro, J., Burstein, F. and Zaslavsky, A.(2003), An approach to sensitivity analysis for data quality assessment in mobile decision-making , In Proceedings of the 7th International Conference of The International Society for Decision Support Systems (ISDSS'03), Ustron, Poland, July 13-16.

Cao, P. P, Burstein, F.V. and San Pedro, J. C., (2003), Coordinating Distributed Group Multiple Criteria Decision-Making Processes: Preliminary Results from a Laboratory Experiment , In Proceedings of the 7th International Conference of The International Society for Decision Support Systems (ISDSS'03), Ustron, Poland July 13-16.

San Pedro, J. and Burstein, F., (2003), A framework for case-based fuzzy multicriteria decision support for tropical cyclone forecasting, In (Ed) R. Sprague. Proceedings of the Thirty-Sixth Hawaii International Conference on System Sciences (HICSS-36), Hawaii, Jan 6Ð 9, IEEE Press.

San Pedro, J. and Burstein, F., (2002), A fuzzy multicriteria decision making approach to case-based reasoning for tropical cyclone prediction, In (Eds) F. Adam, P. Brezillon, P. Humphreys, and J ÐC. Pomerol, Decision Making and Decision Support in the Internet Age, Proceedings of DSIAge2002, Cork, Ireland, Jul 4 Ð 7, Oak Tree Press.

Gonalo, Clàudio; Frada Burstein and Alvaro Lezana (2002) Towards an Organisational Perspective to Promote Knowledge Strategy , Proceedings of the 13th Australasian Conference on Information Systems, 4-6 December, 2002, Melbourne, Victoria, Australia, VU.

Fisher, J., Burstein, F., McKemmish, S., Manaszewicz, R., Anderson, J., and Williamson, K (2002) 'Building a User Sensitive Intelligent Portal to Breast Cancer Knowledge to Meet Diverse Information Needs.', Proceedings of the 13th Australasian Conference on Information Systems, Vol 2, pp 685-698.

Burstein F.; Zyngier S. and Rateb, Z. (2002) Knowledge Management in the Financial Services Sector: Understandings and Trends in Australia, Proceedings of the 3rd European Conference on Knowledge Management (ECKM2002), 24-25 September 2002, Trinity College Dublin, Ireland, MCIL, pp.113-125.

Burstein Frada and Linger Henry, (2002) A Task-based Framework for Supporting Knowledge Work Practices, Proceedings of the 3rd European Conference on Knowledge Management (ECKM2002), 24-25 September 2002, Trinity College Dublin, Ireland, MCIL, pp.100-112.

Gonalo Claudio; Burstein, Frada and Lezana Alvaro, (2002) A Cognitive Perspective on Organisational Knowledge Strategy , Proceedings of the 3rd European Conference on Knowledge Management (ECKM2002), 24-25 September 2002, Trinity College Dublin, Ireland, pp.274-285.

San Pedro, J. and Burstein, F., (2002) A fuzzy multicriteria decision making approach to case-based reasoning for tropical cyclone prediction, in: F. Adam, P. Brezillon, P. Humpreys, and J ÐC. Pomerol (Eds.), Decision Making and Decision Support in the Internet Age, Proceedings of DSIAge2002, Cork, Ireland, Jul 4 Ð 7, 2002, Oak Tree Press.

Burstein, F. and Linger, H. (2002), Supporting Knowledge Work Practices: A Task-Based Framework for Knowledge Management Systems , Knowledge Management Challenge 2002, Standards Australia Conference, May 2002 pp.101-117.

Viademonte, S. Burstein, F (2002) Combining Data Mining and Artificial Neural Networks for Decision Support The Australasian Data Mining Workshop 3 December 2002, Canberra In Conjunction with the 15th Australian Joint Conference on Artificial Intelligence ( AI02 ).

Viademonte, S. and Burstein, F. (2001) An Intelligent Decision Support Model for Aviation Weather Forecasting . The 4th International Conference on Intelligent Data Analysis (IDA 2001). Conference proceedings Advances in Intelligent Data Analysis , Cascais, Portugal. September 13-15, 2001, LNCS 2189, Pages 278-288. [impact IDA : 0.36 (top 59.13%)]

Viademonte, S., Burstein, F., Dahni, R., Williams, S. (2001) Discovering Knowledge from Meteorological Databases: A Meteorological Aviation Forecast Study . Third International Conference on Data Warehousing and Knowledge Discovery (DaWaK 2001). Munich, Germany. September 5-9, 2001, Conference proceedings, LNCS 2114, Pages 61-70. [impact DaWaK : 0.33 (top 62.24%)]

Meredith, R. and Burstein, F. (2001) Getting the message across with communicative knowledge management , Australian Conference on Knowledge Management and Decision Support (ACKMIDS'2000), December, 2000, Melbourne, Australian Scholarly Publishers, pp.43-55.

Viademonte, S., Burstein, F., Dahni, R., Willians, S. Knowledge Discovery in Databases in an Intelligent Decision Support Context: A meteorological forecasting case study. Fourth International ICSC Symposia on Soft Computing and Intelligent Systems for Industry (ISFI 2001). CD-ROM for full paper. Paisley, Scotland, U.K., June 26-29, 2001.

Linger, Henry and Burstein, Frada (2001) From Doing to Thinking in Meteorological Forecasting: Changing Work Practice Paradigms with Knowledge Management , in the Proceedings of the International IS Conference - ICIS'2001, December, 2001, New Orleans, USA, [on-line].

Fennessy, G. and Bursten, F. (2001) Empirical Study of Decision-Making Performance in Evidence Based Health Care , 6th International Conference of the International Society for Decision Support Systems, Melbourne, July, 2001, Brunel University, London, UK, pp.66-73

Linger, H.; Burstein, F; Ryan, Ch. and Kelly, J. (2001) Implementing A Knowledge Management System: The Case of Meteorological Forecasting , Australian Conference on Knowledge Management and Decision Support (ACKMIDS'2000), December 2000, Melbourne, Australian Scholarly Publishers, pp.139-153.

Meredith, R. and Burstein, F. (2001) Getting the message across with communicative knowledge management , Australian Conference on Knowledge Management and Decision Support (ACKMIDS'2000), December, 2000, Melbourne, Australian Scholarly Publishers, pp.43-55.

Cao, P. and Burstein, F. An empirical study of influences of the coordination modes in supporting group multiple-criteria decision-making, in the Proceedings of the Australasian Conference on Information Systems, 2000 (CD ROM).

Fennessy, G. and Burstein, F. (2001) Empirical Study of Decision-Making Performance in Evidence Based Health Care , Proceedings of the 6th International Conference of the International Society for Decision Support Systems , 2-4 July, 2001, Brunel university, UK, pp.66-73.

Linger, H.; Burstein,F; Ryan, Ch. and Kelly, J. "Implementing A Knowledge Management System: The Case of Meteorological Forecasting", Australian Conference on Knowledge Management and Decision Support (ACKMIDS'2000), December, 2000, Melbourne.

Meredith, Rob and Burstein, Frada (2000) "Getting the message across with communicative knowledge management", Australian Conference on Knowledge Management and Decision Support (ACKMIDS'2000), December, 2000, Melbourne.

Cao, Patrick P. and Burstein, Frada V. (2000) “An empirical study of influences of the coordination modes in supporting group multiple-criteria decision-making”, Australian Conference in Information Systems (ACIS'2000), Brisbane, December, 2000 (CD ROM).

Fennessy, Gabby and Burstein, Frada (2000) “Using soft systems as a methodology for researching knowledge management problems”, International Conference on Systems Thinking in Management Dynamics of Theory and Practice Incorporating the First Australasian Conference on System Dynamics and Sixth Australia and New Zealand Systems Conference; 8th-10th November 2000, pp.180-185.

Viademonte, S. Burstein, F. and Beckenkamp, F. (2000) "An empirical study of distribution based on Voyager: A performance analysis", in the Proceedings of the Hawaii International Conference on Systems Sciences, HICSS'33 pp1-9 (CD ROM).

Linger, Henry; Burstein, Frada; James Kelly, Chris Ryan, Peter Gigliotti (2000) “Creating a Learning Community Through Knowledge Management: The Mandala Project” in the Proceedings of the IFIP WG 8.3 conference “Decision support through knowledge management”, 9-11 July 2000, Sweden, pp.190-208.

Fennessy, Gabby and Burstein, Frada (2000) “Developing a knowledge management system to support intermediaries in health care decision making” in the Proceedings of the IFIP WG 8.3 conference “Decision support through knowledge management”, 9-11 July 2000, Sweden, pp.122-136.

Gregor, Sh. and Burstein, F. (2000) "Criteria for planning and evaluating Information Systems Development Action Research", submitted for publication to the special issue on action research of the Information Technology and People journal, November, 1999.

Cao, P.P. and Burstein, F.V. (1999) "An Asynchronous Group Decision Support System Study for Intelligent Multicriteria Decision Making", in the Proceedings of the Hawaii International Conference on Systems Sciences, HICSS'32.

Fennessy, G. and Burstein, F. (1999) "Challenges of Knowledge Management within the Context of Evidence Based Health Care", Australia's first Conference on Knowledge Management KNOW'99, UTS, Sydney, December, 1999.

Iivari, J. & Linger, H., (1999), “Knowledge work as collaborative work: A situated activity theory view”, Proceedings of the Hawaiian International Conference on Systems Science (HICSS'32)

Burstein, F. "Developing a Comprehensive Model for Knowledge Management: Cognitive Work Analysis Approach", Invited presentation, EDM/InfoSmart99 Conference, Sydney, 27 April, 1999.

Burstein, F. and Gregor, Sh. (1999) "The Systems Development or Engineering Approach to Research in Information Systems: An Action Research Perspective", Proceedings of the Australasian Conference on Information Systems, Vistoria University, Wellington, NZ.

Clayton, J. and Linger, H. (1998) “The Role of Methods in Strategy Development and Implementation: A Finance Industry Case Study”, Proceedings of 7th International Conference on Information Systems Development, ISD'98, Bled, Slovenia.

Linger, H. and Burstein, F. (1998) "Learning in Organisational Memory Systems: an Intelligent Decision Support Perspective", in the Proceedings of the Hawaii International Conference on Systems Sciences, HICSS'31.

Burstein, F.V.; Smith, H.G. and Sharma, R. (1998) "A Hierarchical Classification Approach to Knowledge Acquisition for a Case-Based Decision Support System" in the Proceedings of International Conference on Computational Intelligence and Multimedia Applications, 9-11 February, 1998.

Burstein, F.V., Smith, H.G. and Fung, S.M. (1998) "Experimental Evaluation of the Efficiency of a Case-based Organisational Memory Information System Used as a Decision Aid", in the Proceedings of the Hawaii International Conference on SystemsSciences, HICSS'31.

Cao, P.P. and Burstein, F.V. (1998) "Intelligent Decision Support for Multicriteria Group Decision Making", Proceedings of the Austr alianWorkshop on IntelligentDecision Support and Knowledge Management - AWIDS'98; Monash University. pp108-116.

Linger, H. (1998) "Knowledge Work as Situated Activity: Towards a Theoretical Framework for Knowledge Management" Presentation and Abstract at the 3rd.Workshop on Activity Theory and Information Systems, University of Wollongong Dec 7-8.

Paranagama, P.C. Burstein, F.B. and Arnott, D.R. (1998). "ADAPTOR: A Personality-Based Adaptive DSS Generator" in the Proceedings of the Hawaii International Conference on Systems Sciences, HICSS'31.

Burstein, F.; Linger, H.; Zaslavsky, A. and Crofts, N. (1997) "Supporting Epidemiological Research With an Organisational Memory System" Case study issue of the journal "Informatics in Healthcare Australia", pp182-189.

Burstein, F. and Cao, P. (1997) "Development and Field Test of an Asynchronous Distributed Group Decision Support System in a Groupware Environment", in the Proceedings of the International Conference in Distributed Computer Communication Networks DCCN'97, Tel-Aviv, November,

Linger H. and Burstein F. (1997) 'Intelligent DSS in the Context of Modern Organisation", in the Proceedings of the 4th Conference of the International Society for Decision Support Systems - ISDSS'97, Lausanne, Switzerland, July 21-22, 1997 .

Burstein, F.; Linger, H.; Zaslavsky, A. Crofts, N. and Aitken, C. (1997) "Intelligent Support for Epidemiological Research Through an Organisational Memory Information System", in the Proceedings of the International IS Conference - ICIS'97, December, 1997.

Paranagama, P.C. Burstein, F.B. and Arnott, D.R. (1997). 'Implementation of an adaptive DSS generator for senior managers', in the Proceedings of the 4th Conference of the International Society for Decision Support Systems - ISDSS'97, Lausanne, Switzerland, July 21-22, 1997 .

Paranagama, P.C. Burstein, F.B. and Arnott, D.R. (1997). 'Adapting to Personality through the Use of DSS Generators'. in the Proceedings of the Sixth International Conference on User Modelling, Chia Laguna, Sardinia, Italy, June 2-5 1997.

Sowunmi, A.; Burstein, F.V. and Smith, H.G. (1996) 'Knowledge Acquisition for an Organisational Memory System', in the Proceedings of the Hawaii International Conference on Systems Sciences (HICSS-29 ), v 3.

Burstein, F.V.; Smith, H.G. ;Sowunmi, A. and Sharma, R. (1996) 'Organisational Memory Information Systems: a Case-based Approach', in the Proceedings of The United Nations University Workshop 'DSS for Sustainable Development', Macau, February, 1996..Jagielska, I. and Jaworski, J. (1996) 'Neural Network for Predicting the Performance of Credit Card Accounts', Computational Economics Vol 9, No. 1 February, 1996, 77-82

Linger H.; Zaslavsky A.; Burstein F. and Crofts N. (1996) 'An Integrated Information Systems Infrastructure to Support Quantitative Research in Socio-human Systems', in Proceedings of Second International Baltic Workshop on DB and IS, Tallinn, June 12-14, 1996

Paranagama, P.C. and Burtein, F.B. (1996). 'Preliminary Study of the Relationship Between Decision Makers' Personality and Models of Their Preferences', in Proceedings of the International Conference on Implementing Systems for Supporting Management Decisions, IFIP Working Group 8.3, - July 22-24, London, UK.

Burstein F.; Linger H.; Zaslavsky A. and Crofts N. (1997) 'Towards An Information Systems Framework For Dynamic Organisational Memory', in the Proceedings of the Hawaii International Conference on Systems Sciences (HICSS-30 ), Journal of Organizational Computing and Electronic Commerce.

Linger H. (1996) 'Towards a linguistic Paradigm for Information Systems Development', in Proceedings of the 5th Internation Conference on Information Systems Development, ISD'96,Sopot, Poland, 24-26 Sept 1996.

Burstein, F. V.; Smith, H. G.; Ngu, D. and Leung, J. C.Y. (1995) 'Knowledge Reuse in Intelligent Decision Support', Working Paper, 35/95, Department of Information Systems, Monash University: Monash University: Melbourne also accepted to the European Journal of Operational Research' the special issue on AI technologies in DSS.

Burstein, F.V. and Smith, H.G. (1995). 'Case-Based Reasoning for Intelligent Decision Support' in the Proceedings of Third International Conference of the International Society of Decision Support Systems' (ISDSS'95), Hong Kong, June, 1995.

Burstein, F.V.; Sowunmi, A.; Smith, H.G.; McMillan, A.V. and Cole, C. (1995). 'Building an Intelligent Decision Support System: a Case-Based Approach', in Proceedings of Pan Pacific Conference on Information Systems, Singapore.

Linger, H.; Zaslavsky A. and Burstein, F.V. (1995). 'A Generic Approach to Information Systems Architecture to Support Quantitative Methods in Socio-Human Research ', in Proceedings of Pan Pacific Conference on Information Systems, Singapore.

Linger, H.; Zaslavsky A. and Burstein, F.V. (1995). 'An Integrated Information Systems Architecture to Support Quantitative Research in Socio-Human Systems', Working Paper, 13/95, Department of Information Systems, Monash University: Monash University: Melbourne.

Sowunmi, A., Burstein, F.V., and Smith, H.G. (1995) 'Knowledge Acquisition for Case-Based Decision Support', in Workshop on Intelligent Decision Support Proceedings, F.Burstein, P.O'Donnell,A. Gilbert (ed), Department of Information Systems, Monash University: Monash University: Melbourne.

Sowunmi, A., Burstein, F.V., and Smith, H.G. (1995) 'Knowledge Acquisition for Case-Based Decision Support using the Repertory Grid Approach', Working Paper, 21/95, Department of Information Systems, Monash University,: Monash University: Melbourne.

Sowunmi, A.; Burstein, F.V. and Smith, H.G. (1995). 'Building a Case Base for Intelligent Decision Support', in the Proceedings of the First Australian Workshop on Intelligent Decision Support, Canberra, November, 1995.

Burstein, F.V. and Smith, H.G. (1994). 'Knowledge Modelling For Intelligent Decision Support'. 5th Australasian Conference on Information Systems, Melbourne, September, 1994, pp 635-647.

Burstein, F. and Smith, H. (1994) 'Case-Based Decision Making for Intelligent Decision Support', Working Paper7/94, Department of Information Systems, Monash University, Melbourne.

Burstein, F.V. and Smith, H.G. (1994). 'Comparison of Cases for Case-Based Decision Making Using Multiple Qualitative and Quantitative Criteria'. Proceedings of Research Conference, FCIT, Monash University.