Integrated 'Doing' and 'Thinking' - Knowledge Management as Reflective Practice

Post-industrial economy is based on the availability of information, and the means to exploit this information, to create wealth. The emphasis in post-industrial production is on the ability to use abstract knowledge in a creative and innovative way by being able to quickly and critically evaluate existing practices, to gain insight from those practices and to make new discoveries.

Knowledge management (KM) is a concept that articulates many aspects that characterise postindustrial production in its concern with an organisation's ability to create and exploit knowledge. However, mainstream KM adopts a top-down approach to express organisational imperatives and assumes a process view of KM that emphasises knowledge acquisition, storage, dissemination and application.

The articles in this book present an alternative, bottom up approach to KM based on understanding work practices that include both the productive; the "doing"; and the cognitive and conceptual; the "thinking"; aspects of work tasks. The integration of these aspects forms the basis of reflective practice that characterises knowledge work.

Copies of this publication are available at A$150.00 through KMRP.

Contents

• Organisational Downsizing and Knowledge Sharing
  Sharman Lichenstein and Michael E. Brain

• A Knowledge Development Life Cycle for Reflective Practice
  Diarmuid J. Pigott, Valerie J. Hobbs and John G. Gammack

• Risk Management through Governance: a Tool for Reflective Practice in KM
  Suzanne Zyngier

• Patient-centered Information systems for Knowledge Transfer
  Kholoud Alkayid and Helen Hasan

• Integrating 'Doing' and 'Thinking' in Creating Blue Ocean Strategy: Casella Wines and its Success on the American Market
  Yvonne Dufour and Peter Steane

• Professional Knowledge, Professional Certitude: Making Wine in the Adelaide Hills
  Douglas Hamilton and Annette Hamilton

• The Availability of Information Knowledge-based Economies
  Tony Burch

• Integrating Practice and Learning: The Role of Reflection and Refraction
  Tunç D. Medeni and Henry Linger

• Knowledge Intermediaries: What are They and What do They do?
  Mohammad Reza Behboudi and Dennis Hart

• Knowledge Interfaces: An Informal CoP faced with Formal Boundaries
  Gerlinde Koeglreiter, Ross Smith and Luba Torlina

• Deliberate Inter-organisational Knowledge Transfer: Recognition and Effective Utilisation of Complimentary Social and Technological Channels
  Richard A. Zanner