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Previous Student Evaluations of this unit

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Required Resources

ExtendSim Software installed in the designated laboratories of this unit.

Prescribed Textbook:

Wisner J.D., Stanley, L.L., "Process Management - creating value along the supply chain", Thomson South Western Publishing, 2008, ISBN 978-0-324-29157-5

Unit Schedule

Week Date* Activities Assessment
0 21/02/11   No formal assessment or activities are undertaken in week 0
1 28/02/11 Introduction to Business Processes and Process Modelling  
2 07/03/11 Business Process Re-engineering and Six Sigma Process management  
3 14/03/11 Process management  
4 21/03/11 Process Modeling 1  
5 28/03/11 Process Modeling 2  
6 04/04/11 Guest Lecture Assignment 1 due 10 April 2011
7 11/04/11 Queuing and Statistics  
8 18/04/11 Extend as a Process Simulation Tool  
Mid semester break
9 02/05/11 Business Process Simulation 1  
10 09/05/11 Business Process Simulation 2  
11 16/05/11 Interpreting Simulation Outcomes  
12 23/05/11 Optimizing Process Performance Assignment 2 due 27 May 2011
  30/05/11 SWOT VAC No formal assessment is undertaken SWOT VAC

*Please note that these dates may only apply to Australian campuses of Monash University. Off-shore students need to check the dates with their unit leader.

Assessment Policy

To pass a unit which includes an examination as part of the assessment a student must obtain:

  • 40% or more in the unit's examination, and
  • 40% or more in the unit's total non-examination assessment, and
  • an overall unit mark of 50% or more.

If a student does not achieve 40% or more in the unit examination or the unit non-examination total assessment, and the total mark for the unit is greater than 50% then a mark of no greater than 49-N will be recorded for the unit

Assessment Tasks


  • Assessment task 1
    Assignment 1 - Process Modelling
    A BPR case study and developing a process model
    Criteria for assessment:
    Will be provided with each assignment
    Due date:
    Week 6 - 10 April 2011
  • Assessment task 2
    Assignment 2 - Process Simulation
    Implementation of a process model in ExtendSim
    Criteria for assessment:
    Will be provided with each assignment
    Due date:
    Week 12 - 27 May 2011


  • Examination 1
    2 hours
    Type (open/closed book):
    Closed book
    Electronic devices allowed in the exam:

Assignment submission

Assignment coversheets are available via "Student Forms" on the Faculty website: http://www.infotech.monash.edu.au/resources/student/forms/
You MUST submit a completed coversheet with all assignments, ensuring that the plagiarism declaration section is signed.

Extensions and penalties

Returning assignments

Resubmission of assignments

Students are not allowed to resubmit any of the assignments unless they have been requested to do so by the lecturer.


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Key educational policies include:

Student services

The University provides many different kinds of support services for you. Contact your tutor if you need advice and see the range of services available at www.monash.edu.au/students The Monash University Library provides a range of services and resources that enable you to save time and be more effective in your learning and research. Go to http://www.lib.monash.edu.au or the library tab in my.monash portal for more information. Students who have a disability or medical condition are welcome to contact the Disability Liaison Unit to discuss academic support services. Disability Liaison Officers (DLOs) visit all Victorian campuses on a regular basis

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